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can be returned within 3 days of delivery.
Items must be unused, unwashed, and in their original condition with all tags attached.

will not be accepted for damaged products caused by customer misuse.
Exchange Policy

Size exchange is available within 3 days of delivery, subject to stock availability.
Customers are responsible for providing the correct size while placing the order.
Refund Policy

Once the returned item is received and inspected, the refund will be processed within 5–7 business days.

Refunds will be issued to the original payment method or via bank transfer, depending on the payment mode.

Non-Returnable Items
Used or washed products.
Products without original tags.
Products damaged after delivery..

For any return or refund requests, please contact us:

Aliven Collection
📞 Phone: 9891474535
📧 Email: support@alivencollection.com

Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

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We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Order Processing
* All orders are processed within 1–2 business days after confirmation.

Shipping Time
* Delivery usually takes 3–7 business days depending on your location.

Shipping Charges
* Shipping charges are shown at checkout before payment.
* Free shipping may be available on selected products or offers.

Order Tracking
* Once your order is shipped, a tracking ID will be shared via SMS, WhatsApp, or email.

Delivery Delays
* Delivery may be delayed due to weather, courier issues, holidays, or other unforeseen circumstances.

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